Detailed Information

AE-SN202 - Mediation Skills : Module 2

Building on the skills gained in Module 1, you will practice third party mediation skills through five role plays in neighbour, workplace and intact family disputes with tutor support.  Problems in getting parties to the table and the five phases of the mediation process are introduced.  You will learn a storytelling approach to resolving inter-personal disputes where emotional and relational issues arise. Mediation skills include suspending judgement, staying neutral, reframing, power balancing and problem solving. 

 

Tutor Dates Schedule Time Venue/Location Fee €
Geoffrey Corry 29 Jan 2018 to 12 Mar 2018 Sessions:
7 Mondays, 7.00pm- 9.00pm
Jan 29, Feb 5, 12, 19, 26, March 5, 12 plus
1 Saturday, 10.00am - 5.00pm, Feb 10
19:00 Belfield

195.00

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BELFIELD

7 Mondays                                          7.00pm- 9.00pm

Jan 29, Feb 5, 12, 19, 26, March 5, 12

1 Saturday Feb 10                              10.00am - 5.00pm

Geoffrey Corry BA (Mod) MSc (Mgmt) is a specialist in conflict resolution, facilitation and mediation for interpersonal workplace disputes, marital separation/divorce agreements and restorative justice. He works part-time with the Family Mediation Service and is a facilitator of political dialogue workshops at the Glencree Centre for Reconciliation. He is a former chairperson of the Mediators Institute of Ireland.

Caroline Packard and Joan Broadfield, The Mediator's Handbook, New Society Publishers (Fourth Edition 2014).  A practical handbook developed originally by Jennifer Beer & Eileen Stief for the Quakers’ community mediation scheme in Pennsylvania.

John Crawley & Katherine Graham, Mediation for Managers: Resolving Conflict and Rebuilding

Relationships at Work, Nicholas Brealey Publishing (2002). Workplace mediators in UK

David Richbell, Mediation of Construction Disputes, Blackwell Publishing (2008)

David Richbell, How to Master Commercial Mediation: An Essential Three Part Manual for Business Mediators, Bloomsbury Professional (2014)

Douglas Frenkel & James Stark, The Practice of Mediation: A video-integrated text, Aspen (2008). Comes with a DVD showing three cases by different mediators.

Christopher W. Moore, The Mediation Process: Practical Strategies for Resolving Conflict, Jossey Bass, Third edition (2002). Has become a classic. It sets out a comprehensive 12 stage model from pre-mediation right through to post-agreement.

 

At the end of this module, students should be able to:

·         Understand how mediation differs from arbitration and litigation

·         Appreciate the potential of mediation in resolving inter-personal disputes

·         Identify ways of bringing disputants “to the table” to try mediation

·         Manage the five stages of the storytelling mediation process

  1. GROWTH OF MEDIATION IN IRELAND         Font change 
  • The growth of community, family and business mediation

·         The different models of mediation for each sector

·         Process continuum for alternative dispute resolution (ADR)

·         Distinguishing between interests, rights and power

 

2. GETTING PARTIES TO THE TABLE                          

·         The pre-mediation phase: role and tasks of  third party

·         Role play of case development for a neighbour dispute

 

3. THE BASICS OF THIRD PARTY MEDIATION        

  • A generic mediation process for interpersonal disputes
  • Video showing a community mediation dispute

 

4. MEDIATION PROCESS SKILLS I                               

·         Rehearsing the introduction and ground rules stage

·         Role play and mediation skills practice (neighbour dispute)

 

 

                                                                          

5. PROCESS ISSUES IN MEDIATION                            

  • Handling anger and emotion through storytelling
  • Empowerment of the disputants
  • Power balancing
  • Reframing, problem solving and option generation           

 

6. MEDIATION PROCESS SKILLS II                              

·         Role play and mediation skills practice (family dispute)

·         Framing the issues and problem solving stages

 

7. MEDIATION PROCESS SKILLS III                            

  • Role play and mediation skills practice (community dispute)
  • Writing up the agreement
  • Review of process issues

 

8. MEDIATION PROCESS SKILLS IV                            

·